Privacy Policy

What information do we collect?

We collect information from you when you register on our site, subscribe to any of our services, place an order, respond to a survey or fill out a form. When you place an order or register for anything on our site, you may be asked to enter your: name, e-mail address, mailing address, phone number, credit card information or other personal information as appropriate.
If placing an order to be sent to a third-part, such as a gift box, you will also be asked to provide information about the recipient. At a minimum, we will need that person’s name and shipping address in order to properly send your order. If you choose to have the order customized, you may provide additional, optional, information about the recipient and/or yourself.

Grateful Cratefull works with PayPal to ensure your security regarding your billing information.
Please visit palpal’s safety and security page.

You may also use online banking as a payment option and call to place your order, eliminating the need to place information online.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

* To personalize your order. We want to meet your needs and individualize the gift boxes we send!
 * To improve our services for caregivers. We want them to feel loved and valued!
 * To improve our website. We want it to be the best!
 * To improve our offerings based on the information & feedback we receive from you. We want to hear you!
 * To improve our customer service. We want to excel!
 * To process your orders properly. We want to deliver!
 * To deliver high quality gift boxes on your behalf. We want you to feel good about partnering with us!
 * To send out occasional emails or updates related to our site. We want to keep you informed, not harassed! 
 * To contact you regarding your order. We want you happy and informed.
 We consider your trust in us to be invaluable. Thank you.

Other than our parent company, Creative Caregiving Concepts, LLC (which holds the same privacy policy we do), or for the express purpose of filling your orders and delivering the purchased products or service requested, we promise your information, will never be sold, transferred, exchanged, loaned, or given to any other company, without your consent.

Do we disclose any information to outside parties?

We will not sell, trade, or transfer your personal, identifiable information to any outside parties ever. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

We may, on occasion,include links or offers for various third party products or services on our website as well as in our gift boxes. Our gift boxes contain third-party brands and products. We make every attempt to ensure all our vendors and links are respectful. However, these third-parties may include information and have sites that will have separate and independent privacy policies. We have no control, responsibility, or liability for the content and activities of these linked sites or third parties. Our intention is to continuously operate from a place of integrity and respect, so we welcome feedback regarding these sites.

Children’s Online Privacy Protection Act Compliance

We do not collect any information from anyone under 18 years of age. Our website, products and services are all directed to people who are at least 18 years old or older.

Changes and updates to Privacy Policies

If we decide to change our privacy policy, we will post those changes on this page.

Please also visit our Terms and Conditions section. By using our site, you consent to our privacy policy.

Contact Us
If you have any questions or concerns regarding our privacy policy please contact us at or 702-70604707